This Privacy Policy ( “Privacy Policy”) is designed to provide transparency into our privacy practices and principles that we put in place when we collect and use the personal data of our website’s visitors and users of our applications, in a format that you can navigate, read, and understand. Pepteam is a registered office at Beştepe Mah. Söğütözü Cd. TOBB ETÜ No:43 Yenimahalle / Ankara, Turkey (“Pepteam”, “we”, “our” or “us”) is the data controller for the collection and use of the personal data of our website’s visitors (collectively referred to as “you” or “your”) who use our applications.

Scope

This Privacy Policy describes the treatment of your data provided to and/or collected by Pepteam on our website www.pepteam.com.tr. It also explains the treatment of your data provided or collected through our applications.
Pepteam strives to comply with applicable privacy laws in its operating jurisdictions (collectively referred to as the “Data Protection Laws”). These include the EU General Data Protection Regulation (“GDPR”) and Law on the Protection of Personal Data (“LPPD”)

This Privacy Policy addresses the following topics:

  • Types of Information We Collect
  • How We Collect Your Personal Data
  • Use of Your Personal Data by Pepteam 
  • Sharing Your Personal Data with Other Companies
  • Your Rights
  • Data Security, Integrity and Retention
  • Changes to this Privacy Policy
  • Comments and Questions
  • Types Of Information We Collect

According to the Data Protection Laws personal data is any information that identifies (either directly or indirectly) a particular individual, such as the individual’s name, postal address, email address, and telephone number.

We collect the following categories of Personal Data:

  • The registration information you provide when subscribing to our services and creating an account, including your first name and surname, country of residence, gender, date of birth, email address, phone number, username and password, and your marketing communications preferences. 
  • Personal Data you provide when you link your profile on a third-party site or platform with your registration account, including Apple, Facebook, Gmail, or other email accounts.
  • Transaction information you provide when you request information or purchase a product or service from us through our website or Applications, including your postal address, telephone number, and payment information.
  • Personal Data you provide when you engage with us on third-party sites or platforms such as social networking sites including Facebook, Twitter, Instagram, and YouTube, such as your name, your username, and other profile information.
  • Location information when you visit our website or use our Applications, including location information either provided by a mobile device interacting with our website or Applications (including through cookies or web beacon technologies) or associated with your IP address, where we are permitted by law to process this information.
  • Usage, browsing, and technical data, including your device identifier or IP address, when you visit our website, use our Applications on third-party sites or platforms, agree to receive push notifications by us, or open emails we send you. 
  • How We Collect Your Personal Data
  • We collect Personal Data you provide to us when you request products, services, or information from us, install our applications, register with us or perform other activities on our website and Applications, respond to customer surveys, contact us directly or through our website’s contact forms or otherwise interact with us. Please keep in mind that when you provide Personal Data to us on a third-party site or platform (for example, via social networking sites or app stores), some of the Personal Data you provide may be separately collected by the third-party site or platform. The Personal Data we collect is covered by this Privacy Policy and the Personal Data the third-party site or platform collects is subject to the third-party site or platform’s privacy practices. Privacy choices you have made on the third-party site or platform will not apply to our use of the Personal Data we have collected directly through our websites and Applications.
  • We automatically collect Personal Data about you through technology, such as cookies,  when you visit our website, use our Applications on third-party sites or platforms, or when you open emails we send you.  Further details are set out in our Cookie Policy.
  • Purpose of Processing of Your Personal Data By Pepteam

Pepteam uses your Personal Data for the following purposes;

  • To provide you with the Applications, information, and services you request and manage your account, based on the performance of an agreement we may have with you or in order to enter into an agreement with you;
  • To communicate with you about your account or transactions with us and send you important information about features on our website and Applications or changes to our terms or policies, based on our agreement with you, our legal obligations and as necessary for our legitimate interests to retain a transparent relationship with you;
  • Consistent with Data Protection Laws and choices and controls that may be available to you:
    • To send you offers and promotions for our products and services or third-party products and services, based on your consent.
    • To personalize content and experiences, based on your consent and/or our legitimate interests to offer you a better experience when using our website or Applications.
    • To provide you with advertising based on your activity on our website and Applications and on third-party sites and applications, and to inform our marketing strategy, based on your consent. 
    If we receive a refund request for an in-app purchase from a user, we reserve the right to provide Apple with information regarding the user’s in-app purchase consumption. This includes the following data: time since the installation, total app usage time, anonymous account identifier, whether the in-app purchase being refunded was fully consumed, whether the in-app purchase came with a trial period or not, the total amount spent, and the total amount refunded.

To learn more about how we use your Personal Data for personalization and tracking, please visit our Cookie Policy.

  • To send you push notifications on your device, based on your consent.
  • To provide you with technical or any kind of support and answer any of your queries, based on the performance of our agreement with you;
  • To optimize or improve our Applications, website, services, and operations based on our legitimate interests of improving such products, services and operations in accordance with our mission and, where applicable, on your consent. We may also anonymize your Personal Data for this purpose;
  • To administer our website and Applications, including troubleshooting, data analysis, testing, and system maintenance, and detect, investigate and prevent activities that may violate our policies or be illegal based on our legitimate interests of running our website and Applications and ensuring no violations or illegality is occurring within our website or Applications and ensuring a safe environment for you, as well as for the purposes of compliance with a legal obligation to which we may be subject.

Where Pepteam holds and uses your Personal Data based on our legitimate interests we have carefully considered how your Personal Data is processed to ensure that we carry out such activities balancing your interests and our interests most efficiently and effectively. Pepteam does not use your Personal Data for activities where our interests are overridden by the impact on you. 

  • Sharing Your Personal Data With Third Parties

We share your Personal Data with local and/or international third parties in limited circumstances, including:

  • When you allow us to share your Personal Data with another company, such as by:
  • Directing us to share your personal data with third-party sites or platforms, such as social networking sites, including Facebook, Twitter, Instagram and/or Google.
  • When companies need Personal Data to perform services on our behalf; these companies are prohibited from using your Personal Data for purposes other than those requested by us or required by law. For example, we share Personal Data with:
    • Google and IOS App Store (these service providers store Personal Data we collect); 
    • Application and website delivery and customer service providers;
    • Payment service providers; 
    • Analytics providers, such as Google Analytics;
    • IT service providers; 
    • Cookies providers, as indicated in our Cookie Policy.
  • When we choose to sell, transfer, or merge all or parts of our entity. If a change happens to our entity, then the new owners may use your Personal Data in the same way as set out in this Privacy Policy.  

We may also disclose your Personal Data if permitted or required by law, for example, in response to a court order or a subpoena, or if requested by a law enforcement, data protection, or tax authority. 

Please note that our website and Applications may contain links to other websites not owned or controlled by us. We encourage you to be aware when you leave our website or Applications and to read the privacy policies of other websites that may collect your Data.

  • Your Rights

You may communicate your requests in writing, regarding the rights of data subject to the below given address of our Company: Beştepe Mah. Söğütözü Cd. TOBB ETÜ No:43 Yenimahalle / Ankara, Turkey, or by e-mail to the following e-mail address: kvkk@madduck.co over your personal e-mail address written on the Contact Form.

  • Data Security, Integrity And Retention

The security, integrity, and confidentiality of your Data are extremely important to us. We have implemented technical, administrative, and physical security measures that are designed to protect your Data from unauthorized access, disclosure, use, and modification, consistent with Data Protection Laws and industry practices. From time to time, we review our security procedures to consider appropriate new technology and methods. 

We will retain your Personal Data for the length of time needed to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.  To determine the appropriate retention period for your Personal Data, we consider the amount, nature, and sensitivity of the Personal Data, the potential risk of harm from unauthorized use or disclosure of your Personal Data, the purposes for which we process your Personal Data, and whether we can achieve those purposes through other means.

  • Changes To This Privacy Policy

From time to time, we may change this Privacy Policy to accommodate new technologies, industry practices, regulatory requirements or for other purposes. We will provide notice to you if these changes are material and, where required by Data Protection Laws, we will obtain your consent.

  • Comments And Questions

If you have any comments or questions about this Privacy Policy, please contact us at info@pepteam.com.tr … or via the Contact Us page of our website. 

Alternatively, you can write to us at:

Pepteam Bilisim A.S, Beştepe Mah. Söğütözü Cd. TOBB ETÜ No:43 Yenimahalle / Ankara, Turkey

This policy was updated: on 14.03.2024